JS Health & Fitness Services - Hamilton Personal Trainer

Terms & Conditions

1. Pricing Subject to Change 
Prices are based on the client visiting JS Health & Fitness for consultation and training and are subject to change without notice.

2. Payment Options
JS Health & Fitness accepts payment by cash, cheque, or direct credit.

3. Individual Consultation and Programme Payment Terms
Payments for individual consultations are to be made in full prior to the session. Clients paying for a 6, 8, or 12 week programme receive discounted pricing compared to paying for individual sessions. The cost per session pricing reflected on the website is for programme cost comparison only.

4. Payment Options:

Payment Option 1:  Payment in Full
Clients paying the full cost of the programme before commencing will receive a 10% discount. The discount is only applicable to the normal prices and does not apply to any JS Health & Fitness specials. 

Payment Option 2:  50% Deposit (minimum) + Weekly Instalments
Payments for the 6, 8 and 12 week programmes require a commitment of at least 50% deposit and advance weekly payments to settle the outstanding balance of the programme cost.

Programme Term Deposit Required:  6 Weeks: 3 Weeks Deposit  |  8 Weeks: 4 Weeks Deposit  |  12 Weeks: 6 Weeks Deposit

5. Appointments and Bookings
Sessions will be pre-booked and clients are expected to turn up on time, as the sessions will start and finish on the scheduled times. Clients are encouraged to keep to their schedule and should discuss any major changes desired with Julie well in advance.

6. Suspension or Incompletion of the Programme Term
If unable to complete the full term, suspension of a programme will be considered based on the following information that is required of you, the client:
2 weeks notice (minimum)  |  Valid reason, e.g. health, travelling overseas  |  Clear indication of return date

7. Cancellations
Session cancellations due to unforeseen circumstances such as bereavement, sickness or injury, can be rescheduled without charge at the discretion of the trainer.
Any cancellations with less than 24 hours notice or failure to show will count as a used session.

8. Refund Policy
If clients wish to cease the programme before the end of the due term, any unused sessions can be held for another time, gifted to another person, or forfeited. Any refund requested for the part of the programme not completed (less the non-refundable 50% or cost of used sessions) is at the discretion of the proprietor.

9. Rights Reserved to Supply Services
JS Health & Fitness Services reserves the right to decline the offer of services to people who the principal deems not suitable for the programmes offered. A pre-exercise questionnaire will be used to assess candidates suitability for the services offered.

10. Service Standard
The principal of JS Health & Fitness Services will endeavour to deliver a high quality and confidential service in a safe environment. Julie welcomes any concerns, suggestions and enquiries related to her service.


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© 2017 Julie Shaw - Fun and Dedicated Personal Trainer in Hamilton, Waikato, New Zealand.